Refund Policy
Last Updated: February 5, 2026
1. Overview
At ThinkAEO, we strive to provide high-quality services and products. This Refund Policy outlines the
conditions under which refunds may be issued.
2. Refund Eligibility
Refunds may be requested under the following conditions:
- Service was not delivered as described
- Technical issues prevented service usage
- Request made within 14 days of purchase
- No significant usage of the service has occurred
3. Non-Refundable Items
The following are not eligible for refunds:
- Custom development or consulting services already delivered
- Digital products that have been downloaded or accessed
- Services used beyond the trial or evaluation period
- Subscription fees for periods already used
4. Refund Process
To request a refund:
- Contact us at contact@thinkaeo.com
- Provide your order number and reason for refund
- Allow 5-7 business days for review
- Approved refunds will be processed within 10 business days
5. Partial Refunds
In some cases, partial refunds may be granted for:
- Unused portions of subscription services
- Services that were partially delivered
- Pro-rated amounts based on usage
6. Subscription Cancellations
You may cancel your subscription at any time. Cancellations will take effect at the end of the current
billing period. No refunds will be provided for the remaining time in the current billing cycle unless
otherwise stated.
7. Chargebacks
If you initiate a chargeback, we reserve the right to immediately suspend your access to all services and
may pursue legal action to recover costs.
8. Contact Us
For refund requests or questions about this policy, please contact us at contact@thinkaeo.com